How to auto populate due date filed on problem and problem task table

[pvv1045330]

Hi All,

I need to auto populated due date value on problem and problem task table based on priority values.

ex: if priority is 1 due date is +7days need to populated on due date field 

  2. if priority is 2 due date is +10 days need to populated on due date field 

3. if priority is 3 user will be enter the date manual, if not fill make a field is mandatory.

How can we write script for above scenario 

[Sirri]

Hi,

Use GlideDateTime based on your conditions.

[pvv1045330]

if priority is 3 or 4 user fill the due date manual, if he not make mandatory field on problem and problem task.

How can we make due date field mandatory if problem 3or 4

I am using below script

var datevalue = current.priority;

    var days1;

    if (datevalue == '1') {

        days1 = 14;

    } else if (datevalue == '2') {

        days1 = 2;

    } 

else if (datevalue == '3' || datevalue == '4' || datevalue == '5') {

        current.setValue('due_date','');

    }

if(days1){

    var ed = new GlideDateTime();

    ed.addDays(days1);

    current.due_date = ed;

}