How to auto populate field value from List collector to String field

[MS17]

Hi All,

In a knowledge form, we have a field called "OpCo (List Collector)", If we have selected any value in the OpCo field (ex: FXE,FXO), this should be populated in the prefix of short description field. I have written onload client script, but instead of choice name, the value is populated, can anyone help me on this? see below images for reference.

Onload Client script:

function onLoad() {
//Type appropriate comment here, and begin script below
var list = g_form.getValue('u_opcom').toString();
alert(list);
var array = list.split(',');
for (var i=0; i < array.length; i++) {
g_form.addInfoMessage("This should be the list collector value " + array[i]);
var shortDesc = g_form.getValue('short_description');
g_form.setValue('short_description', array[i].toString() + ' , ' + shortDesc);
}
}

Here 2 and 1 are the choice value of FXE and FXO.

Thanks.

[Gopi Naik1 · Accepted solution]

Hi @MS17 ,

Create a client callable script include as follows:

var GetKbArticles = Class.create();
GetKbArticles.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getWatchList:function(){
var id = this.getParameter('sysparm_sysID');
var watchlist;
var kb=new GlideRecord('kb_knowledge');
if(kb.get(id.toString())){
watchlist=kb.getDisplayValue('u_opcom');
}
return watchlist.toString();
},
type: 'GetKbArticles'
});

And call in client script.

function onLoad() {
//Type appropriate comment here, and begin script below
if (!g_form.isNewRecord()) {
var arr = [];
var ga = new GlideAjax('GetKbArticles');
ga.addParam('sysparm_name', "getWatchList");
ga.addParam('sysparm_sysID', g_form.getUniqueValue());
ga.getXMLAnswer(function(answer) {
arr = answer.split(',');
for (var i = 0; i < arr.length; i++) {
g_form.addInfoMessage("This should be the list collector value " + arr[i]);
var shortDesc = g_form.getValue('short_description');
g_form.setValue('short_description', arr[i].toString() + ' , ' + shortDesc);
}

});
}
}

[Gopi Naik1 · Accepted solution]

Hi @MS17 ,

Create a client callable script include as follows:

var GetKbArticles = Class.create();
GetKbArticles.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getWatchList:function(){
var id = this.getParameter('sysparm_sysID');
var watchlist;
var kb=new GlideRecord('kb_knowledge');
if(kb.get(id.toString())){
watchlist=kb.getDisplayValue('u_opcom');
}
return watchlist.toString();
},
type: 'GetKbArticles'
});

And call in client script.

function onLoad() {
//Type appropriate comment here, and begin script below
if (!g_form.isNewRecord()) {
var arr = [];
var ga = new GlideAjax('GetKbArticles');
ga.addParam('sysparm_name', "getWatchList");
ga.addParam('sysparm_sysID', g_form.getUniqueValue());
ga.getXMLAnswer(function(answer) {
arr = answer.split(',');
for (var i = 0; i < arr.length; i++) {
g_form.addInfoMessage("This should be the list collector value " + arr[i]);
var shortDesc = g_form.getValue('short_description');
g_form.setValue('short_description', arr[i].toString() + ' , ' + shortDesc);
}

});
}
}

[kommechandra]

It's good but when we update u-opcom(list collector) field record once again that will be getting once again in the short description this but we want only one time which based on last update.