How to auto populate field value from List collector to String field

[MS17]

Hi All,

In a knowledge form, we have a field called "OpCo (List Collector)", If we have selected any value in the OpCo field (ex: FXE,FXO), this should be populated in the prefix of short description field. I have written onload client script, but instead of choice name, the value is populated, can anyone help me on this? see below images for reference.

Onload Client script:

function onLoad() {
//Type appropriate comment here, and begin script below
var list = g_form.getValue('u_opcom').toString();
alert(list);
var array = list.split(',');
for (var i=0; i < array.length; i++) {
g_form.addInfoMessage("This should be the list collector value " + array[i]);
var shortDesc = g_form.getValue('short_description');
g_form.setValue('short_description', array[i].toString() + ' , ' + shortDesc);
}
}

Here 2 and 1 are the choice value of FXE and FXO.

Thanks.

[Gopi Naik1 · Accepted solution]

Hi @MS17 ,

Create a client callable script include as follows:

var GetKbArticles = Class.create();
GetKbArticles.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getWatchList:function(){
var id = this.getParameter('sysparm_sysID');
var watchlist;
var kb=new GlideRecord('kb_knowledge');
if(kb.get(id.toString())){
watchlist=kb.getDisplayValue('u_opcom');
}
return watchlist.toString();
},
type: 'GetKbArticles'
});

And call in client script.

function onLoad() {
//Type appropriate comment here, and begin script below
if (!g_form.isNewRecord()) {
var arr = [];
var ga = new GlideAjax('GetKbArticles');
ga.addParam('sysparm_name', "getWatchList");
ga.addParam('sysparm_sysID', g_form.getUniqueValue());
ga.getXMLAnswer(function(answer) {
arr = answer.split(',');
for (var i = 0; i < arr.length; i++) {
g_form.addInfoMessage("This should be the list collector value " + arr[i]);
var shortDesc = g_form.getValue('short_description');
g_form.setValue('short_description', arr[i].toString() + ' , ' + shortDesc);
}

});
}
}

[Sadik Palsania]

How did you handle 20 choices?

[Hervi]

I have a similar use case.

Can you look below in my script and see why it is not working?

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }
    var list = g_form.getDisplayValue('parent').toString();
    var array = list.split(',');
	alert("list is " +array);
    for (var i = 0; i < array.length; i++) {
        if (array[i].includes('RITM')) {
            g_form.setValue('type', 'Enhancement::Planned Change');
			alert("set type field for ritm");
           // return;
        } else if (array[i].includes('PRB')) {
            g_form.setValue('type', 'HI22');
           // return;
        }
    }


}

[Gopi Naik1]

Hi @MS17 ,

Try to Use var list=g_form.g_form.getDisplayBox('u_opcom').value;

[MS17]

Hi @Gopi Naik1,

I have tried this, It is not working.

Thanks.

[Gopi Naik1]

You can Use ist=g_form.getDisplayBox('u_opcom').value; to get display values.