How to build Custom On-Call Dashboard

[Diksha R]

Hi All,

I am trying to build On-Call dashboard, where I have to show On-Call member and would like to have an interactive filter to choose the time frame for the On-Call schedule view. I see custom solution is the answer to this but still wanted to check community for any other suggestion. 

The challenge is to retain the information in rotation table and show it as list of record in a report.

Any suggestions are appreciated!

[Dr Atul G- LNG]

Hi @Diksha R 

What are the option you want to add in custom application? or I can ask, what feature missing in OOTB dashboard. Try to enhance the same.

[Diksha R]

Hi Atul,

Purpose is to build a dashboard which should have an interactive filter (Date) on selecting, I should see on-call member details in a List report.

I am not aiming to build custom application, I wanted to use the OOB scheduled report feature. But the challenge I am facing is to show it as a normal report and the trigger should be interactive filter

Thanks!

[Dr Atul G- LNG]

Hi @Diksha R 

To use interactive filters, start by identifying the data you want to filter. Options could include categories, priorities and assignment groups. Then, configure the dashboard widgets with different filter types like dropdown lists, checkboxes and date pickers.

Have a look here

https://www.youtube.com/watch?v=XIYXog1CopQ

https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/dashboards/task/t_AddIntFilte...