How to Bypass glide.email.test.user property?

S_24
Giga Contributor

Hi,

In our Service-now instance glide.email.test.user is configured to some Default e-mail Id's.I am trying to send mail via notification activity in a Workflow and all the notifications are sent to those default id's. I want to dynamically set this property to my email address.Is there any way to do it?

There is no set method available under glide system to do this.

Thanks

1 ACCEPTED SOLUTION

asifnoor
Kilo Patron

Hello Sainath,

The glide.email.test.user property has to be used during testing to confirm whether emails are going or not. This is like mail reroute and nothing else.

If you want to send a notification to any other email, then just set this value to null and then configure your to recipient in the notification and email will go to that user.

It is not possible to override this property because the main reason of having this property is to route all mails to the mail address set in this property. So you cannot override this again.

Mark the comment as a correct answer and helpful if it answers your question.

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5 REPLIES 5

asifnoor
Kilo Patron

Hello Sainath,

The glide.email.test.user property has to be used during testing to confirm whether emails are going or not. This is like mail reroute and nothing else.

If you want to send a notification to any other email, then just set this value to null and then configure your to recipient in the notification and email will go to that user.

It is not possible to override this property because the main reason of having this property is to route all mails to the mail address set in this property. So you cannot override this again.

Mark the comment as a correct answer and helpful if it answers your question.