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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. 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Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum How to make the Reply to field read-only in HR Agent Workspace Compose Email? Hi! I’m currently inve... Read More Developer articles GlideSystem and GlideAggregate GlideSystem (gs) - the utility belt GlideSystem is the utility API available in all... Read More Developer forum How to Make a Stepper Component Advance to next stage Only After a Form Is Saved Hi Community,I am work... Read More Developer forum Customer Summarization not available in Production – CSM Case Insights Hi Community,I am faci... Read More Developer forum My instance is not working HIImy pdi instance https://dev308044.service-now.com is not working. please resolve... 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Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

assignment group is taking from assignment eligibilty

In a virtual agent after creation of interaction once agent is accepted the interaction, assignment group is setting from assignment eligibility, which functionality is causing this

  • Question

My instance is not working

HIImy pdi instance https://dev308044.service-now.com is not working. please resolve the issue as soon as possible.Thank you,ServiceNow

  • Question

GlideSystem and GlideAggregate

  GlideSystem (gs) - the utility belt GlideSystem is the utility API available in all server-side scripts via the gs global object. It provides methods that are used constantly across the platform.   Logging - gs.info(), gs.warn(), gs.error(), gs.deb...

  • Article
  • Best Practices

GlideRecord: Hints, Tips, Common Issues and Good Practices

GlideRecord is one of, if not the most, powerful tool at your disposal as a developer in ServiceNow and understanding the basics of using and interacting with it is more or less a prerequisite when dealing with advanced requirements. There are certai...

  • Article
  • Multiple Versions
  • Scripting and Coding

Integrating with Apple Business Manager for Device management

Hello, I am trying to integrate with Apple Business Manager to import mobile device data into the CMDB.  The ABM API uses OAuth2 with JWT for authentication, and requires that the client assertion be signed with the ES256 algorithm.  I followed this ...

  • Question

how to disable MFA for specific user

Hi,Is there any way to disable MFA for specific user so he just put username and password and login directly without further authentication ?

  • Question

Resolved! Failed to export to PowerPoint in Operational Resilience Worskspace

I found sn_ppt_export application installed in the instance. Due to organization policy, I can not use Microsoft PowerPoint add-in to create a new template. I just create it in the instance for Operational Resilience scope. I create a new UI action a...

  • Question
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