How to call a system property in the catalog task within a workflow?

[munwala]

Hi all,

I am new to the Service-Now practice and would really appreciate anyone's help here.

This is what I am willing to accomplish here:

I have a system property created with the sys_id of one of the fulfillment group. I want to call this system property in the catalog task within a workflow for a service request to fill in the 'Assignment group' in the task.

All I know is that I have to use the gs.getProperty(); method somewhere in the script block within the catalog task to populate the assignment group in the task.

I hope this make sense.

Any help would be appreciated.

Thank you!

[Pradeep Sharma · Accepted solution]

Hi Mohammed,

You are on right track. You can pull the value as.

 var Prop = gs.getProperty("YOUR PROPERTY NAME");

Please let me know if you have any questions.

[munwala]

Thanks for the first step. But what next?

How do I assign this variable (Prop) to the task.assignment_group field?

task.assignment_group = Prop.getDisplayValue();?

Regards,

[Pradeep Sharma]

This should be

task.assignment_group = Prop;

[munwala]

That works. Thanks Pradeep. Appreciate your help

Take care.