How to call email script to notification?

[ak4]

How to call email script to notification?

[sriram35]

Hi,

First, you need to an email script

system notifications > Notification Email Script

click new and fill the form.

Go to your notification.

system notifications > Notifications 

open your notification.

What it will contain section in Message HTML you need to pass email script

${mail_script:mp_add_user_cc}  // replace your email script name in mp_add_user_cc

Hope this helps!

If I have answered your question, please mark my response as correct and/or helpful.

Thanks,

Sriram

[Prateek kumar]

Here is the official doc:

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/script/server-scripting/concept/...

[DirkRedeker]

Hi

First, you need to create a new Mail-Script. To do so, open your Notification and scroll down to the Related Links and click the one marked in the screenshot below:

In the screen that opens, click on NEW to create a new mail script. Give it a unique name.

You can use "template.print()" inside the mail script to directly output "TEXT/HTML" to the Notification body (directly to that position where you placed the Mail Script call!

Employ your mail script like shown in the screenshot below:

the Syntax needs to use "${}" to replace content, like for variable in the first line, but you fill it in with

"${mail_script:}" to call a mail script, which you will mention directly after the colon, just like:

"${mail_script:name_of_your_mail_script}.

Your name of the Mail Script even may have blanks in the name.

Let me know, if that answers your question and mark my answer as correct and helpful.

BR

Dirk