How to call system property in Flow Designer

Dileep2
Tera Contributor

Hi All,

 

I have system property with the field 'Plant' and Group sys_id's like below

 

System Property: {"KC":"f3e5bf4f1ba0ed10deb5b8c2cc4bcbf7","KEU":"2d2b6c531ba4ed10deb5b8c2cc4bcb31"}

there are 7 new plants and groups

The requirement is if the Plant is KC the approval should trigger to respective group (f3e5bf4f1ba0ed10deb5b8c2cc4bcbf7)

 

I have created a flow, for now I have added as hardcoded values, please see screenshot.

 

Please suggest the logic. 

3 REPLIES 3

Community Alums
Not applicable

Hello @Dileep2 ,

U have to create action "Get system property" then u will use it in ur flow. Refer this below link

https://www.servicenow.com/community/developer-articles/flow-designer-action-quot-get-system-propert...

Thank you!

Community Alums
Not applicable

Hello @Dileep2 ,

Is there anything else you need, else mark the response.

 

Please mark my answer as accepted solution and helpful. If it works for u.
Thank you.

-O-
Kilo Patron
Kilo Patron

Properties are the least desirable method of storing such data. Decision Tables or Data Lookup Rules are better choices. Decision Tables are natively supported in Flows and in case of Data Lookup Rules it will be a regular plain Lookup Record flow step.