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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum PDI (Australia) missing change management application menu After provisioning a P... Read More Developer forum Where to start with servicenow dynamics contact center integration Hi Anyone know where t... Read More Developer forum SOW Change Record – Overview Tab Loads Blank Hi everyone, I’m running into an issue with Service Operations Workspace (SOW) wher... Read More Developer forum Rich_description not showing while creating case. Hi, I have configured rich_description field in case c... Read More Developer forum Reuse client side code in portals Hi,being a Servicenow newbie I wonder, how to create and (re-)use client side JS co... Read More Developer forum Clarification on OOTB Behavior for RITM and Catalog Task State Updates in ServiceNow Hello Team,I am workin... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More Halifax SNUG The ServiceNow User Group is coming to Atlantic Canada — and we need you! Saint John and Halifax... May 26-May 28, 2026 4:30 AM Read More Upgrades and Patching events ServiceNow Exchange: Champion Your Upgrade to the Australia release (APAC) Unlock the full potent... May 27, 2026 9:00 PM https://info.servicenow.com/ServiceNowExchange-Upgrades.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Reuse client side code in portals

Hi,being a Servicenow newbie I wonder, how to create and (re-)use client side JS code for a portal solution. What I thought to understand: create an UI script for shared code and mark it as usable for UI type "Portal":https://www.servicenow.com/docs/...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

Approval Rejection reason in notification email

I'm designing my own work flow in Flow Designer to manage a multilayer approval process for a catalog item. I'm not using the step based fulfillment as I want to do extra stuff as part of the flow. One thing I'd like to do is send an email to the req...

  • Question
  • Scripting and Coding

Resolved! Issue with Submit Button Message Trigger in ServiceNow Order Guide

Hello, I have an order guide that contains multiple service requests. I created a client script on the Submit button to display a message after the user submits the request. However, the message is being triggered when the user clicks the Next button...

  • Question

SOW Change Record – Overview Tab Loads Blank

Hi everyone, I’m running into an issue with Service Operations Workspace (SOW) where the Change Record loads with a blank Overview tab, and I’m hoping someone can point me in the right direction. Here’s what I’ve already validated: I am using base UI...

  • Question

Contract Management Pro - Initiation of contract creation

Hi All,  I have a free PDI where I have installed Contract Management Pro. I have configured different templates for different contract types. However I am not able to figure out: How I can initiate a contract creation of a particular type? On the un...

  • Question

How To: Dynamic data in UIB Dropdown component

How to use dynamic data options in your dropdown component (and other components) The dropdown component lets you use data binding from a data resource(data broker), however, this resource output is probably not in the correct format which would resu...

  • Article
  • Now Experience UI Framework
  • User Interface (UI)

Resolved! PDI (Australia) missing change management application menu

After provisioning a PDI, Australia release, the change management app menus are missing. I've released and reprovisioned twice with same result.I can verify that the change mgt related tables are there, i can grab the url for change tables, or for '...

  • Question

Resolved! Theme Builder not applying the theme.

I just installed the theme builder and built a theme. I resolved all the accessibility issues it flagged. However, when I go to apply the theme I get this error. If I still hit apply nothing happens and the system does not update. Error:  This theme ...

  • Question

Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK   This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

  • blog

Resolved! How do we prevent content items from opening in a new tab ?

Hi,  My content items are opening in a new tab, but I would like to open within the service portal tab. Does anyone have any advice on how to prevent this behavior ?     

  • Question
  • Service Portal Development

Create one or multiple records Playbook in Workflow Studio

I have Table A and B, table A has related lists of B. The playbook is triggered when I create record in Table A. In the playbook I want to create one or multiple records of Table B. So, when I complete the playbook, record of Table A will show relate...

  • Question

Platform Analytics

Hi All, We want to restrict module visibility to ITIL users. We want only 'Dashboards' and 'Data Visualizations' for ITIL users to be visible. I have restricted the particular module by adding the 'ITIL' role in the module but 'Indicators' are not hi...

  • Question
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