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Resolved! Adding a field_list type field

I'm trying to add a field which lists all related fields dependent on a table which i have selected on the form.This functionality is evident in notifications when you assign a field to be the recipient for a email.But I cannot select the field type ...

NeilH2 by Giga Guru
  • 3315 Views
  • 2 replies
  • 4 helpfuls

New Shopping Cart behavior

We upgraded to Kingston from Helsinki and we're seeing that the cart is now behaving differently. In particular in the old version a user had only one cart (called default) and there were two behaviors of interest to me: When the order was processed ...

Get display value of reference in service portal widget

Hi all,I have a service portal widget with a reference field in the options schema that points to the Survey Questions table.I want to get the display value of the question that is selected. options.question just returns the sysid of the question. I ...

asukumar by Kilo Contributor
  • 3348 Views
  • 5 replies
  • 1 helpfuls

Create Service Catalog Item through REST

Hey Everyone, I am new to ServiceNow and playing around in the Persona Developer Instance of the Demo environment that they provide. I am looking into the REST options provided in the API and I do not see an option for creating an Item under the Serv...

David32 by Kilo Explorer
  • 1926 Views
  • 6 replies
  • 0 helpfuls

How to convert Duration to Seconds ?

Hi All,  I am planning to compare two fields, one fields has seconds and other field has days hours minutes and seconds. so i want compare two fields i need to convert second  field to seconds. Please suggest me . 1.resolve time first field 2,Actual ...

find_real_file.png find_real_file.png
Rushi2 by Tera Expert
  • 7685 Views
  • 1 replies
  • 5 helpfuls

Resolved! Removing save from right click menu

Good Day, I have tried finding the solution on the forums, but was unable to find an answer. I want to remove the save from the right click menu for a read only role. Please can someone point me in the right direction. Maybe disable the menu all toge...

find_real_file.png
josephd01 by Mega Guru
  • 2781 Views
  • 7 replies
  • 1 helpfuls

Scripted REST: Content-Type: application/octet-stream

Hi all, I am working on an integration with a third party. They wish to send messages with Content-Type: application/octet-stream to a scripted REST API our side.  Initially, when I sent messages with that content type to scripted REST API, I got thi...

Jamsta1912 by Tera Guru
  • 4245 Views
  • 2 replies
  • 1 helpfuls

Navbar Menu in Service Portal

Hi, We have a requirement of our customer for Homepage design to our Service Portal.The homepage design include a navbar menu in the left side of the screen.The regular menu of Service Portal is top menu.We need the option to implement our Homepage P...

MCH by Mega Contributor
  • 5784 Views
  • 3 replies
  • 3 helpfuls

ACL Inheritance from parent to extended tables

Hi Can you advise please what is inherited from a parent table when you extend it?  Obviously, the parent column definitions are inherited but what about ACL roles ? For example, in the parent table has a role that is required to write to a certain c...

Ian Elrick by Giga Contributor
  • 5822 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to remove the dummy data?

We have recently transferred the update set from DEV to PROD for the first time, the problem is that the dummy data has been transferred as well. by dummy I mean for example the test incident, change records we created . Is there a straightforward pr...

sonita by Giga Guru
  • 3981 Views
  • 4 replies
  • 1 helpfuls