Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Need help on ATF Server Side script.

Hi, We are on London and started to build and implement ATF cases. I have created ATF for one of the catalog item. I have fill out the form and created RITM and Catalog task. But I am not sure how to fill full filler supplied variables that need to b...

find_real_file.png
IamSK by Mega Guru
  • 2322 Views
  • 4 replies
  • 2 helpfuls

Check canRead() on record for someone besides current user?

I'm currently working in a scoped application where I want to check a user's access for a particular record in a business rule. I've been able to use canRead() for myself as a user, but I want to be able to check the same record on behalf of another ...

ericeger by Tera Guru
  • 7971 Views
  • 6 replies
  • 2 helpfuls

Resolved! On- deman Scheduled jobs

hi all, can you suggest 1) Where and how On-demand scheduled jobs are used? 2) The various means by which we can call On-demand scheduled jobs. 3) Can we make business rules run through scheduled jobs? Answer with brief explanation and use cases/ exa...

rm3 by Giga Contributor
  • 1536 Views
  • 3 replies
  • 2 helpfuls

Flow Designer tables

Our team is taking a deeper dive into Flow Designer vs. Workflow Editor and have two general questions regarding tables.  When working with Workflow Editor, there's a table called "wf_context" that ties a workflow version to the related record: Does...

find_real_file.png find_real_file.png
yundlu316 by Kilo Guru
  • 1882 Views
  • 1 replies
  • 0 helpfuls

Resolved! Transfer attachment from one to another instance

Hi, We had incidents in instance A. We imported them as a custom task record ( CTA0001, for ex) into instance B. I imported all fields via xls import. But I could not find a way to import attachments since the sys id of the records in both instance i...

mdash by Giga Guru
  • 11222 Views
  • 5 replies
  • 1 helpfuls

current.update or gr.update in Business rules

Hello , I have a requirement where i need to set a field to true when a RITM is created (up on checking its workflow type if condition matches then set the field on RITM to true ,, what is the best practice can some one explain me what to use and why...

RudhraKAM by Tera Guru
  • 2351 Views
  • 7 replies
  • 0 helpfuls

How to link to a specific category on service portal

Hey all, Instead of linking to all catalogs when clicking on 'Request Something', I want to link directly to a specific catalog. Currently I have an icon link which links to all catalogs. I am creating 3 link buttons below this icon link, and I want ...

Resolved! Pad length to ensure 5 values

Looking for the best way to pad the source value to ensure that the target value is 5 digits, I attempted using the script below:   var location = source.u_location; for(i = location.length;i < 4;i ++){ location = '0' + location; return location;...

mdjoseph12 by Giga Contributor
  • 2668 Views
  • 9 replies
  • 1 helpfuls

Change background color of read only field

I know that this is one of those types of things that aren't a big deal, and honestly I can deal without it, but it's driving me crazy not to be able to do this the way that I expect. I've read a lot of posts here in the community, and on the interne...

find_real_file.png
Marcel H_ by Tera Guru
  • 5646 Views
  • 5 replies
  • 1 helpfuls