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How to capture field value updates in Activity Journal field.

Obito
Tera Expert

‎07-01-2024 02:24 AM - edited ‎07-01-2024 02:25 AM

Hi All,

 

I have one Business rule which updates the 2 fields on another form. 1st Field is of type choice & 2nd field is of type List. (glide_list). Whenever this fields got updated, This updates did not gets captured in activity journal field. How can I capture this updates in activity journal.

 

Thanks.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-01-2024 02:47 AM

Hi @Obito 

 

Check thsi:

 

https://www.servicenow.com/community/itsm-forum/capture-state-changes-into-a-list-field-or-string-fi...

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