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3 weeks ago
Hi All,
I have a requirement to update the CMDB Workspace logo and replace it with our customer logo. Could you please guide me on which configuration needs to be changed exactly to achieve this?
Thank you in advance for your support!
Solved! Go to Solution.
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yesterday
@Dr Atul G- LNG @Ankur Bawiskar @PoonkodiS ,
Thank you for your response. If the property glide.ui.polaris.experience is set to false, and you need to change the CMDB Workspace logo, please follow the steps below:
- Navigate to UI Builder → Select the Experiences tab → Search for CMDB Workspace and click on it.
- On the top-right of the page, select View Experience Settings.
- Scroll down to Branding and Theming. By default, the theme is Base Agent Workspace theme. Open that theme using the Open Current Theme link.
- In the theme record, change the Application Scope to Common Page Templates.
- In the record, go to the section Legacy: Experience Theme.
- Under UX Theme Assets, create a new record in the sys_ux_theme_asset table:
- Category: Image
- Name: Your preferred name (e.g., 123/Name)
- Upload your custom logo and click Save.
- Create another record in the sys_ux_theme_m2m_asset table:
- In the Asset field, select the record you created in sys_ux_theme_asset.
- Set Asset Property as:JSON{"position": "header_logo"}
- In the theme, select Base Agent Workspace theme and click Save.
- Finally, remove the default logo from UX Theme Assets, save the changes, and verify the new logo.
Thank you.
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3 weeks ago
@Sirri ,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0964327.
Refer this article
Thanks,
Poonkodi
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3 weeks ago
Thank you for your response.
This is not a custom workspace; CMDB Workspace is the out-of-the-box (OOB) one. The article you shared seems to refer to a custom workspace configuration.
Could you please confirm if there is any other approach or documentation available for updating the logo in the OOB CMDB Workspace?
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3 weeks ago
which logo you are referring? share screenshot
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
