How to change impact and urgency based on another field
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01-16-2019 04:52 PM
Hello so I need help with changing impact and urgency. I am auto populating three fields called category, application/device, and cause.
each field is auto populated so application/device is populated based on category and cause is populated based on application/device. I am using this table to populate them
also using script includes to do all that. Now what i have to do is have impact and urgency be populated based on cause field. I am stuck on how to do that. any help will be appreciated.
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01-17-2019 04:53 PM
didnt work