How to change name of Service Catalog

[Sofvrg]

We attempted to publish our custom service catalog, but it only displays the default "Service Catalog" instead of the one we created. Is there a way to make our custom catalog the primary one or change the name "Service Catalog" through scripting?

[Shubham_Jain · Accepted solution]

@Sofvrg 

To make your custom service catalog the primary one or change the default "Service Catalog" name:

1. Make Your Custom Catalog Primary:

• Service Portal: Edit the catalog_home page and change the default catalog to your custom one.
• UI Policy: Set the Service Catalog field to your custom catalog when creating records or requests.

2. Change the "Service Catalog" Name:

• UI Page: Modify the Title field in the catalog_home UI Page.
• Script: Rename the catalog entry in the cmn_catalog table:

var menu = new GlideRecord('cmn_catalog');
menu.get('name', 'Service Catalog');
menu.name = 'Your Custom Name';
menu.update();

• Translations: Use System Localization > Translations to update the name for multilingual environments.

This will set your custom catalog as the primary one and change the name where needed.

[Sofvrg]

Thanks for your reply! Your advice was super helpful, and following your instructions worked perfectly.

Sofia