How to change sequence of variable in drop-down in catalog item

indrasengupta · ‎04-26-2024

I am working with catalog item how can i change the sequence. id should come first, than name, both the field are in same table.
field name are id & name.
i have also set variable attribute

indrasengupta · ‎04-26-2024

Solved,
display value for all the field in table was false, made id display value true and set the variable attribute in catalog item to ref_ac_columns=name;ref_order_by=id

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Dr Atul G- LNG · ‎04-26-2024

I think it is OOTB, but try to change the sequence of attribute, in the related list. Not sure but give a try

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Dr. Atul G. - Learn N Grow Together
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indrasengupta · ‎04-26-2024

Tried changing the sequence of attribute, in the related list did not work.

Dr Atul G- LNG · ‎04-26-2024

Then I think it is some core code, may be log a case with Now Support.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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SN_Learn · ‎04-26-2024

Hi @indrasengupta ,

I believe you have to configure list layout. Only personalizing wont' help.

If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.

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