How to change state when date is crossed
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02-03-2025 06:56 AM
Hi Team,
We have a requirement to change the current state to previous state (On Hold to Review State) when the 'Expected in production date' is crossed.
Thanks, Jay
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02-03-2025 07:12 AM
Hi @Jay N
There can be 2 ways
- Schedule job, which can run at mid night and can update the state or
- use Flow designer, which is low code and you can do triggers, and actions - Look up records and then update records. The flow designer is much recommended.
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Dr. Atul G. - Learn N Grow Together
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02-03-2025 08:03 AM
you can have a flow which runs daily at end of day
Check if the date has crossed if yes then update the state
follow this link where I shared solution and enhance it to update
I cannot seem to get an Email Notification when a record's due date is reached
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 09:39 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader