How to change task types name

[Yahav Mor]

Hi,
I need to change  the task types name  and I try in the table 'sys_choice' and 'aw_record_type_selector' and table messages
but this is not working.

How can I change the names from 'Plannig' to 'Working'?

Thank you

[Community Alums]

Hi @Yahav Mor  ,

When I'm trying to create change_task form in SOW it is opening like normal form 

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak 

[Stefan Reichelt · Accepted solution]

Have a look at the table sn_sow_interceptor_record_type_selector. There you will find the "Planning" entry. You can either rename "Planning", or even create a new Interceptor.

[Yahav Mor]

@Community Alums  @New Developer_S 
Is not working ,I tried to follow your step and is still showing the 'Plannig'
in the service operations workspace.

[Community Alums]

Hi @Yahav Mor  ,

I checked in SOW workspace it is working fine for me 

Please follow steps properly this will work 

https://yourInstace.service-now.com/sys_choice.do?sys_id=723b8fdbd1a302104f34ba60d8b7c1c1&sysparm_vi...

Change the Lable form above link

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak

[Rohit99]

Hi @Yahav Mor ,
Can you please check is there change_task_model like table available or not ?
As @Community Alums  mentioned, we are not landing on the page mentioned in screenshot but this behavior found when we are going to create a change_request like (normal, emergency) this are found in chg_model table.

Thanks,
Rohit Suryawanshi