How to change the field of the records, that i see on the left box after clicking edit button on RL

ibilge
Tera Contributor

Hi all,

 

I have a table which name is "ti_alarm". And in the Form view of this table i have a related list, which shows records from this table "ti_m2m_alarms_ti_vi". This "ti_m2m_alarms_ti_vi" table have 2 reference type fields. One of them is referenced from table "vul_ti", other one is referenced from the table "ti_alarm". On the form view by Related List, at the rights corner i have the"Edit" Button. i click here and see the "Edit Members"-Page. This page have basicly 2 boxes as you know. i can choose records from left one(vul_ti) and add them to the right one. Here in the left side box i see the "number" field of records from the table "vul_ti". How can i change this and see the "short_description" field instead of "number" field?

 

Thanks for your answers 🙂 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@ibilge 

is your table "vul_ti" extended from task? If yes then by default it shows "number" field in left slushbucket because that's the field which is marked as Display=True at dictionary for table "vul_ti as it's task extended.

If you want to see "short_description" there then you need to make "short_description" field as Display=true for your table.

For that do this and ensure you are in correct scope update set

1) open the dictionary entry for "short_description" field present at task table

https://instanceName.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=fe99890b87233110f49dc998cebb35e4

AnkurBawiskar_0-1744107667553.png

 

2) then in "Dictionary Override" related list on form create New

AnkurBawiskar_1-1744107708093.png

 

3) Give your table and ensure "Override display value" checkbox is checked

So once you do this, instead of number you will start seeing Short Description in left bucket

AnkurBawiskar_2-1744107750786.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Shivalika
Mega Sage

Hello @ibilge 

 

Just right click on any header, click on "configure" and then click on "List Layout". 

 

Refer the below screenshot -

 

Shivalika_0-1744106150040.png

 

 

Here, choose the reference field which you want and bring Short Description instead of number. 

 

Like here, I chose assigned to and I have assigned to fields. 

 

Shivalika_1-1744106327385.png

 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

 

ibilge
Tera Contributor

Hi @Shivalika thanks for your answer, but that was not my question. 

 

Regards 🙂

Ankur Bawiskar
Tera Patron
Tera Patron

@ibilge 

is your table "vul_ti" extended from task? If yes then by default it shows "number" field in left slushbucket because that's the field which is marked as Display=True at dictionary for table "vul_ti as it's task extended.

If you want to see "short_description" there then you need to make "short_description" field as Display=true for your table.

For that do this and ensure you are in correct scope update set

1) open the dictionary entry for "short_description" field present at task table

https://instanceName.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=fe99890b87233110f49dc998cebb35e4

AnkurBawiskar_0-1744107667553.png

 

2) then in "Dictionary Override" related list on form create New

AnkurBawiskar_1-1744107708093.png

 

3) Give your table and ensure "Override display value" checkbox is checked

So once you do this, instead of number you will start seeing Short Description in left bucket

AnkurBawiskar_2-1744107750786.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

ibilge
Tera Contributor

hi @Ankur Bawiskar thanks a lot 🙂 

that was exactly what i am looking for. 

 

I would like to ask u one more question:

This "ti_m2m_alarms_ti_vi" table have 2 reference type fields. One of them is referenced from table "vul_ti", and by click on the "Edit" Button i see the "Edit Members"-Page. In this page on the left hand side i see the records from "vul_ti" table to add them to the right one. Is that possible that i add a new reference type field in the table "ti_m2m_alarms_ti_vi" which is referenced from table "vul_ti_group" and see the records from this group table on the left hand side? Also not records from table "vul_ti", but from"vul_ti_group". If yes how?

 

 

Best Regardas 🙂