How to change the service sub category in service catalogue?

[NurIzzahAI]

I have three forms in the Service Catalog under the Finance category:

1. Master Creation (uses the same approval workflow as Master Maintenance)
2. Master Maintenance (shares the approval workflow with Master Creation)
3. Debtor Specific Provision Request (uses a different approval workflow)

The issue is that whenever I submit the Debtor Specific Provision Request form, it incorrectly triggers the approval workflow for Master Creation and Master Maintenance. I discovered that this issue occurs because the service sub-category is set to "Master Creation" only, even though I have already configured the following condition:

How can I update the service sub-category for the Debtor form to ensure it triggers the correct approval workflow?

[Omkar Mone]

In your code, lines 16 and 18, can you log in and see what values are getting filled? Can you do current.u_service_category_main = catg.toString();

Also, check if there are whitespace in your workflow conditions.

[NurIzzahAI]

These are the values, and I tried using current.u_service_category_main = catg.toString(); but it did not make any changes.

[Omkar Mone]

On your form, it's displaying as "Customer Master Creation," which is triggering a different workflow. Could you add a log for the catg field to check what value is being passed?

[Ankur Bawiskar]

@NurIzzahAI 

at line 16 what does catg variable contain?

I couldn't see any place where that variable is declared and assigned a value

If my response helped please mark it correct and close the thread so that it benefits future readers.