How to Change the system language on the basis of user's preferred communication language?
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ā01-19-2021 03:58 AM
Scenario: There is a field "" in sys_user table and one field "Language" in system setting.
Expected solution: Need to change the system language on the basis of user's preferred communication language.
Example: If user's preferred communication language is FI then system language should automatically change to FI.
Please refer the attached pic.
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ā01-19-2021 06:53 AM
Hi,
If you update that user's language in the user profile then it should show in that language once that user logins
The Language field in the User [sys_user] table overrides the default global language for that user's sessions.
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā01-20-2021 04:38 AM
Hi Ankur,
The Language field in the User [sys_user] table overrides the default global language for that user's sessions: But i need to change the user's system language for all time, not until the session expires.
There is one issue: If i changing the user's language to X then system language changes to X for my system not for that user.
This script works for current user and current session.
can you help in this?
Expected sol: If the user's preferred language is "RU" (russian) in sys_user table.
Then that user's system language should be changed to russian by default for all time whenever he log in from any device.
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ā01-20-2021 05:02 AM
Hi,
So what needs to be updated?
If the user's language changes to RU then when that user logins he/she will see the page and content in Russian
I didn't get your actual business requirement
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā01-20-2021 05:10 AM
If the user's language changes to RU then when that user logins he/she will see the page and content in Russian: Exactly and Russian should be user's current language for all time not for current session.
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ā01-20-2021 05:14 AM
If possible, can we connect on google meeting.
meet.google.com/aji-apuk-thk