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How to change the view of asset table in esc portal

Kishor O
Tera Sage

Hi Team,

 

When I open the asset record in the esc portal ,I see the below fields but I want to remove a few fields from there and keep only the required fields. How can I achieve this? I would appreciate any suggestion or help you can give.

 

KishorO_0-1717137774742.png

 

Thanks,

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Kishor O 

did you check which view is configured to be shown on that form widget?

add/remove fields in that view as an admin in native view

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  It is showing the default view in the ESC. Is there any way we can pass the view parameter for the form widget as it is a read-only widget that can't be edited?

@Kishor O 

so do this

1) create onload client script which applies to Portal and then hide the fields you want using script. This will ensure the fields are hidden only on portal form widget.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar Is there any way to achieve this by cloning the widget?

*By passing view parameter