How to change the view of asset table in esc portal
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05-30-2024 11:44 PM
Hi Team,
When I open the asset record in the esc portal ,I see the below fields but I want to remove a few fields from there and keep only the required fields. How can I achieve this? I would appreciate any suggestion or help you can give.
Thanks,
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05-30-2024 11:46 PM
did you check which view is configured to be shown on that form widget?
add/remove fields in that view as an admin in native view
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-30-2024 11:49 PM
@Ankur Bawiskar It is showing the default view in the ESC. Is there any way we can pass the view parameter for the form widget as it is a read-only widget that can't be edited?
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05-30-2024 11:54 PM
so do this
1) create onload client script which applies to Portal and then hide the fields you want using script. This will ensure the fields are hidden only on portal form widget.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-31-2024 12:20 AM