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05-01-2023 08:23 AM - edited 05-02-2023 01:18 AM
Hi All,
Not sure why, but when I am trying to update this property "glide.banner.image.title " it is not getting reflected in the Banner title.
I checked to see if this has anything to do with Polaris UI but I did not find any docs from ServiceNow on that.
Any help would be appreciated!
Solved! Go to Solution.
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05-02-2023 03:06 AM
Hi Drew,
It is working now after I updated 'glide.product.description' property instead of 'glide.banner.image.title'. Not sure if this is because of Now Experience UI. But I don't see that title changes being reflected anywhere
Do let me know if you know of any possible reason.
Thanks

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05-01-2023 08:43 AM
Have you cleared your browser cache? Have you cleared the instance cache by going to cache.do? If both of those do not work clear the current value and save it and then upload the new one. We had to do this to fix our banner image after cloning over our sub-prod, but we still have one that will not load the right image.
Also you posted a link to your instance when you posted the system property name. You may want to fix that.
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05-02-2023 03:06 AM
Hi Drew,
It is working now after I updated 'glide.product.description' property instead of 'glide.banner.image.title'. Not sure if this is because of Now Experience UI. But I don't see that title changes being reflected anywhere
Do let me know if you know of any possible reason.
Thanks