Restrict users from raising request when requested for user doesn't have Manager for their profile

[User351756]

How can we restrict users from raising a request from portal when the Requested for user doesn't have Manager associated against their profile. 

[Ramkumar Thanga]

Hi 

Could you please elaborate your question. Whether you have to restrict it for a single catalog item/record producer or the entire requests available in portal.

[User351756]

Hi,

The requirement is for a single catalog item. If 'Requested for' user doesn't have manager then user should have an alert message and should not be able to raise the request.

[Ramkumar Thanga]

Hi Please create a user criteria with the following script to restrict the users with no managers. SO the request itself will not be available for him in the UI.

You can create a user criteria by creating a new record  under the related list Available for.

answer = checkIfManagerNotempty();

function checkIfManagerNotempty(){

var gr = new GlideRecord('sys_user');
gr.addEncodedQuery('managerISNOTEMPTY');
gr.query();

return gr.hasNext();

}

Thanks!!

Ram

Please mark this as Helpful/Correct

[User351756]

Hi Ram,

I don't want to have user criteria because, the restriction is for just one category/subcategory in the catalog item. The form with other categories should still be visible for everyone.

Thanks,

Mounika