How to Change Variable Value in ServiceNow Flow Designer?

[MaramA]

Hi everyone,

I'm currently working with Flow Designer in ServiceNow and need some assistance with changing the value of a variable during the flow execution.

Here's what I'm trying to achieve:

• I have created a field with three options: None, Yes, and No.
• I want to dynamically change this field's value from None to either Yes or No within the flow.
• Based on this change, I want to trigger additional actions, such as making another field appear in the variables of a catalog task.

For example, when the value is changed to Yes, I want another field to appear in the catalog task variables.

Has anyone done something similar or can guide me through the process? Any tips?

[Mark Manders]

Is this a flow variable or a variable on the catalog task. And you are also saying you created a field. Is that field a variable on the catalog item or a field on the record? 

[MaramA]

Hi @Mark Manders 
The variable is part of the catalog item but is not visible to the client. It will only appear in the back office as a catalog task variable.

[Mark Manders]

And you are setting that variable through a flow after the task is created? Based on what conditions? Isn't it weird to change a task after it has been requested? 

[MaramA]

I want to change the value of that variable before creating the task. What conditions should trigger this change? That's what I'm trying to determine.