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07-12-2019 03:10 AM
I want to send a notification to users who are inactive for 25 days and the role should be itil and the group should not be custom group(group name). I have checked the condition for role but I could not put a condition to check the group name in addEncodedQuery(). Can anyone resolve this issue.
gr.addEncodedQuery("roles=itil^active=true^last_login_timeRELATIVELE@dayofweek@ago@1");
I wanted to put a condition for group
eg:
group not equal to test_group.
Can anyone help me to put the correct condition
Solved! Go to Solution.
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Scripting and Coding

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07-12-2019 03:58 AM
How are you using the result? If you want to use the user's sys_id remember that when you query the sys_user_grmember table then if you will use gr.sys_id it will give you the sys_id of a connection record so it will be not the User's sys id.
To use the user's sys_id you should do gr.user.sys_id
In overall if you need to access user fields when you query sys_user_grmember table you need to dot walk to this field.
e.g.
var gr = new GlideRecord('sys_user_grmember');
gr.addEncodedQuery('user.last_loginRELATIVELT@dayofweek@ago@25^user.roles=admin^user.active=true^group.name!=Team Development Code Reviewers1');
gr.query();
while (gr.next()){
gs.print(gr.user.sys_id); // print the user's sys_id
}

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07-14-2019 10:53 PM
What was your solution?
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07-15-2019 01:26 AM
To use the user's sys_id you should do gr.user.sys_id
This is the solution. I was using gr.sys_id.