How to check blackout window conflict in the change form

anu3
Kilo Explorer

Hi,

I have a requirement on change module regarding the blackout window.I have created a new blackout window with a date range schedule and wanted that if someone selects a planned start date or planned end date between the blackout window range on the change form, the user should be notified or gets an alert of invalid date range.

I have searched through community and learned that there is an out of the box property Change conflict detector which should automatically check the date range.

https://docs.servicenow.com/bundle/london-it-service-management/page/product/change-management/conce...

https://docs.servicenow.com/bundle/london-it-service-management/page/product/change-management/task/...

Also changed the Conflict properties by checking the last two options.Also tested by checking only one of those two.Still not getting any conflicts. Please suggest a way how can this be possible.

Thanks in Advance

Anu

find_real_file.png

6 REPLIES 6

AgileTennis
Kilo Contributor

I also have a similar issue. Has anyone found a solution?

MarioP1
Tera Contributor

Hi @anu@08 

Did you find a solution for this yet?

I am in a similar boat.

Thanks