How to check if "Mobile Push notifications" are disabled for the environment

[kahuna_windows]

We are working for a customer, who has following ServiceNow environments

1. Test

2. Dev

3. Production

For the test and dev environments email notifications are disabled on purpose, so that it will not send emails to actual users, we are in the process of configuring push notifications, we are done with the configurations required for sending push notifications including the apple certificate and the google API key setup, but shomehow the notifications are not working,

It is working for me on the personal free dev environment, so I just wanted to check if its completely disabled on the customers test and dev environments,

Any steps to confirm if its enabled or disabled will help a lot

[AshishKM]

Hi @kahuna_windows , 

The best way to route all emails to org mailbox. You can get two local mailbox ( e.g servicenowdev@domain.com , servicenotest@domain.com) and test all triggered email should go in this mailbox.

-Thanks,

AshishKM

[kahuna_windows]

Hi @AshishKM thanks for the reply, this is helpful, actually we are in the process of integrating Push notifications in the mobile app, for that we need details like,
1. Is it by-default disabled and if we have to verify how to verify it?

2. if its not disabled how to identify issues, why the mobile push notifications not getting triggered?