How to check the due date is seven days from now for a ticket

[Tamilvanan T]

How to create a script to check the due date is seven days from now for a ticket and trigger a reminder notification using the schedule job.

[Dr Atul G- LNG]

Hi @Tamilvanan T 

use flow designer:

https://www.servicenow.com/community/developer-forum/flow-designer-reminder-emails/m-p/2413189

[Dr Atul G- LNG]

Hi @Tamilvanan T 

Hope this link solves your issue.

[Ankur Bawiskar]

@Tamilvanan T 

I shared working solution few years ago using flow designer with 3 days, you can enhance it for 7 days

how to send email notifications prior or 3 days befor valid date automatically 

sharing again here

Do remember to save and Activate the Flow

example below:

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the

[Ankur Bawiskar]

@Tamilvanan T 

Hope you are doing good.

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