How to check whether Partner status is available or not?

anandsuresh
Tera Contributor

I am trying to avail the partnership benefits in the NOW platform like training, certification etc.,

 

I am working for a client who is using ServiceNow, and my client's ServiceNow Architect/Manager has recently changed.

 

The manager is not aware whether they hold the partner status or not, and is also not sure who the company admin is to approve it.

 

So, he has sent an email to the ServiceNow individual, but there is no timely response. Is there any way I can check directly from my end whether the partner status is there or not and who is the partner account admin?

1 ACCEPTED SOLUTION

Hi @anandsuresh - that's correct. If you get that result when doing a partner search it means the company is not a partner. 

View solution in original post

16 REPLIES 16

@anandsuresh 

 

I would recommend to check with your ServiceNow Account Manager or representative who can point to Learning Administrator from your Organization. If you do not have direct contact, check with your Sales or Management team who can provide the details.

 

If above does not work, try raising support case with Now Learning help center and see if they can help

 

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

Dr Atul G- LNG
Tera Patron
Tera Patron

Hii @anandsuresh 

Partner portal is the best place to get the details. A partner can be a reseller, an implementation partner, or belong to one of the other two categories.

 

https://www.servicenow.com/partners/partner-finder.html

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I tried searching my company name, but got a result as "Sorry, we couldn't find XXXXX"

Does this mean my company doesn't hold the partner status?

Hi @anandsuresh - that's correct. If you get that result when doing a partner search it means the company is not a partner. 

Ravi Gaurav
Giga Sage
Giga Sage

Hi,

The Partner Portal is the best place to find detailed information. A partner can be a reseller, an implementation partner, or fall under one of the other two categories.

You can explore more here:
https://www.servicenow.com/partners/partner-finder.html

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Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
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