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I am trying to avail the partnership benefits in the NOW platform like training, certification etc.,
I am working for a client who is using ServiceNow, and my client's ServiceNow Architect/Manager has recently changed.
The manager is not aware whether they hold the partner status or not, and is also not sure who the company admin is to approve it.
So, he has sent an email to the ServiceNow individual, but there is no timely response. Is there any way I can check directly from my end whether the partner status is there or not and who is the partner account admin?
Solved! Go to Solution.
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Friday
Hi @anandsuresh - that's correct. If you get that result when doing a partner search it means the company is not a partner.
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Friday
I would recommend to check with your ServiceNow Account Manager or representative who can point to Learning Administrator from your Organization. If you do not have direct contact, check with your Sales or Management team who can provide the details.
If above does not work, try raising support case with Now Learning help center and see if they can help
https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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Friday
Hii @anandsuresh
Partner portal is the best place to get the details. A partner can be a reseller, an implementation partner, or belong to one of the other two categories.
https://www.servicenow.com/partners/partner-finder.html
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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Friday
I tried searching my company name, but got a result as "Sorry, we couldn't find XXXXX"
Does this mean my company doesn't hold the partner status?
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Friday
Hi @anandsuresh - that's correct. If you get that result when doing a partner search it means the company is not a partner.
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Friday
Hi,
The Partner Portal is the best place to find detailed information. A partner can be a reseller, an implementation partner, or fall under one of the other two categories.
You can explore more here:
https://www.servicenow.com/partners/partner-finder.html
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
