How to choose a icon/picture from SN library instead of local computer?

SimenKnudsen
Tera Contributor

When I want to add an icon or image to a Record Producer, the only option I see is to upload a file from my local computer.
Is there a way to use an image that’s already stored in the instance, like one from the db_image table?

Or do I really have to download the image first, just to upload it again? That doesn’t make much sense 😄



SimenKnudsen_0-1748420152513.png

 

1 ACCEPTED SOLUTION

palanikumar
Mega Sage

Hi @SimenKnudsen ,

 

I dont think Record Producer accept the icon form the images table. You have to download and update here.

Thank you,
Palani

View solution in original post

3 REPLIES 3

palanikumar
Mega Sage

Hi @SimenKnudsen ,

 

I dont think Record Producer accept the icon form the images table. You have to download and update here.

Thank you,
Palani

SumanthDosapati
Mega Sage
Mega Sage

@SimenKnudsen 

As of now only option is to upload from computer. However that's a good idea and you can create an Idea Request with ServiceNow.

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

Ankur Bawiskar
Tera Patron
Tera Patron

@SimenKnudsen 

Nope

It only allows you to pick from local machine as it's attachment type variable

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader