How to choose all options in a List field with choices

Alon Grod
Tera Expert

Hi,

I have a field of type 'List' with predefined choices on my incident table.
Is there any way to give the user an option to choose multiple choices in one click? 

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@Alon Grod 

not possible since it's not referring to any table but has it's own choices

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Juhi Poddar
Kilo Patron

Hello @Alon Grod 

I agree with @Ankur Bawiskar 

 

Since this field is not a reference field and instead contains predefined choices, there is unfortunately no out-of-the-box option to select multiple values in a single action. Users would need to select the choices individually.

JuhiPoddar_1-1780559341676.png

If the field were a reference field (such as the Watch List field), users can add or remove multiple records at once using the icon highlighted below, which opens the slushbucket interface for multi-selection.

JuhiPoddar_0-1780559184229.png

Hope this helps!

 

Thank You!

Juhi Poddar

 

Tanushree Maiti
Tera Patron

Hi @Alon Grod 

 

You can configure your ServiceNow List field to act as a multi-select choice list.

But  it will work when you will select reference table for it.

 

Adding choices to the List type field  to choose multiple choices in one click  is not supported feature.  

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti