How to close RITM when all the tasks closed using flow designer

[Hareesha]

I have 12 tasks which will get generated for RITM. I need to close RITM when i close all Tasks. How can i achieve using flow designer?

Thanks!

[B Y]

Hi @Hareesha ,

You can add an update action in flow designer to set the RITM stage to closed complete.

Refer :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696106

[Dee S]

@Hareesha 

add an If condition below Create Catalog Tasks as shown below

(Add all catalog tasks and give 'AND' condition that state is 'Closed Complete' or any closed condition)

and in that if condition give update RITM action as below

once done add 'End Flow'

Please mark my answer as correct and helpful based on impact

[Bryce DeWeese]

Thank you for sharing this. One question, would this work for generated and manual tasks added to the RIM?

[vishakhayadav24]

Hi @Hareesha 

please check the below link it will help  as you  have to wait for each task to be completed  .

https://www.servicenow.com/community/developer-forum/flow-designer-wait-for-multiple-tasks-to-comple...

Thank you,

Vishakha Yadav