Developer

Custom Scheduled Trigger shows "Invalid date" for a recurring trigger

Hi everyone, I'm trying to create a scheduled trigger for a flow that should run every 2 months on the 1st day of the month.The scheduling details themselves look correct and show:"Occurs day 1 of every 2 months effective Oct 01, 2026 at 18:00:00"How...

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Getting You dont have Permissions to access this page on document viewer

Hello Everyone,As an end user, when I try to open PNG attachments through the Business Portal, I receive the error shown below.Has anyone encountered this issue before? If so, could you please let me know how it was resolved?Thank you.

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Latest PDI Waitlist Length

I am currently waiting for the latest instance in the developer area. Can I ask how long is the waitlist and how soon can I expect to receive an instance?

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"Edit Metrics Weight" UI action not working on Service offering form

When I click "Edit Metrics Weight" on the Service Offering form, the modal opens without displaying any data. I checked the UI Action and found that GlideDialogWindow references a specific UI Page, but I couldn’t locate that UI Page in my instance. I...

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Suppliers not visible in ShoppingHub

I am working on my PDI and installed demo data for sn_pr and ShoppingHub. However, when I go to the Suppliers menu on the ShoppingHub, and want to search for Suppliers with starting letter (e.g. A...), no suppliers are shown. I already checked relati...

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Problem Model selection on workspace

We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to create problem with those 2 models. This interceptor is working as expected for native UI but its not showing on workspace and instead the default problem model is sele...

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Vibe-Coding a ServiceNow App, Part 2: What Actually Stuck

◆ VIBE-CODING · FOLLOW-UP ◆Six Months Later:VS Code + Claude Code Found Its NicheA short update on where AI-assisted ServiceNow development actually landed for me — and why I haven’t touched code directly on an instance in months.#ServiceNow · #Claud...

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Replicating “Create Project from Template” in Strategic Planning Workspace

Hi ServiceNow Community,I am trying to replicate the existing “New Project from Template” functionality available in Project Workspace within Strategic Planning Workspace, specifically for the Projects related list under a Program.Existing behavior i...

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Resolved! OnSubmit client script to make attachment mandatory in service portal is not running on glideapp

Hello, I wrote an on submit script to make attachment mandatory that is visible on service portal or esc, but this script is not running on glideapp.servicecatalog_cat_item_view. Below screenshot for your reference. Please suggest .I have written 2 s...

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I want to change the label of field displayed on Workspace.

I want to change the label of field displayed on Workspace. I want Opened for field to have a different label just on the workspace. Is this possible?Please help me out!Thanks.

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Editing Closed Request Fields as Admin

Hello Everyone,I have an excel sheet of records data, and as an admin on Prod instance I want to be able to edit closed complete request fields which are read only to match with the excel I have, how do I do this in the best way with minimal manual ...

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Resolved! How to make a field mandatory only on SC Task for a particular Catalog Item

Hi All,I have a requirement where a catalog variable job_number should:Not be visible on Catalog Item or RITM (achieved by a Catalog UI Policy). Be mandatory only on SC Tasks when:Short description starts with "Create address book record"Assignment g...

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with the URL am i able to trace the incident number ?

in service now if i create a Chrome plugin to just paste the Incident and navigating to the correct incident is that possible ?I see the url is having the encoded values so I am not able to find which url for which incident. need help here.

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Translate a related list control label

Hello,I have translated a table label, and it displays correctly throughout the application. However, when the table is shown as a related list, the related list title does not use the translated label.Is there a way to translate the related list lab...

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Add options to the sys_choice table

Hello,I have to create a field on a catalog item giving users the option to select "Library or List".If 'Library' is chosen, a *multi-selection* dropdown is needed with the following options: Site SecureSafetyEnvironmentalProduct SafetyVoice of Custo...

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