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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 29, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum calling scriptinclude from link in catalog I want to place a link in a catalog item (created via Record Producer) that calls a... Read More Developer articles From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, We're Se... Read More Developer articles Using a Database View to Expose Clean Data to Third-Party Systems via the ServiceNow Table Using a Database View ... Read More Developer forum How to find the variables and there corresponding values after record producer is being submitted Read More Developer forum Service Catalog trigger not firing on catalog order (PDI) — sc_req_item unavailable as Record trigge Read More Developer forum Legal Matter Templates - How to Trigger I created a Legal Matter Template and associated it with an Intake Form (Category) ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-delivery Read More GRC events ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprm Read More ServiceNow University Community Events Office Hours Live with Frances Frei — What Great Coaches Do with Anne Morriss (APAC) Register Here! Each 60... July 31, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/xDEW0yvgRJCoGVsfbIXIsA#/registration Read More ServiceNow University Community Events Office Hours Live with Frances Frei — What Great Coaches Do with Anne Morriss (AMS) Register Here! Each 60... July 31, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/DNWfIB2wS46Q6nPfHJnsyQ#/registration Read More SecOps events ServiceNow is headed to Black Hat USA 2026 ServiceNow at Black Hat: Security for the infinite-threat era Most security tools s... August 01-August 6, 2026 8:00 AM https://your.servicenow.com/blackhat2026 Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. 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Activity in Developer

calling scriptinclude from link in catalog

I want to place a link in a catalog item (created via Record Producer) that calls a Script Include. Is it possible to generate a link using a Script Include? Also, is there a way to call a script that performs server-side processing without calling a...

  • Question

How to Enable Notification Bell Icon in SN portal

Hi,We have a requirement to enable the notification bell icon in SN portal in our enterprise platform. Currently, this functionality is available in my PDI, where the bell icon is visible in the ECS portal and working as expected. We would like to en...

  • Question

Resolved! ACL Issue in Task.Universal

Good morning, I have created a record producer and have added Task.Universal Request to the related links.As an admin I can access the interceptor page but as a non-admin I cannot.What ACL needs to be updated for this?I would have thought task.univer...

  • Question

How can I click a UI Action/Button in ATF?

Hi everyone, I'm trying to automate a test in ServiceNow ATF and need to click a button (UI Action) on a form as part of the test.I can open the form successfully, but I'm not finding a standard ATF test step that allows me to click the button direct...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

Update: July 29, 2026 We are investigating reports that a small number of PDIs remain offline and will share updates here as more information becomes available.    Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are ...

  • blog

Legal Matter Templates - How to Trigger

I created a Legal Matter Template and associated it with an Intake Form (Category) and Record Producer. However, when I submit the intake form, the phases and tasks are not being created as I expected. I dug into the Digital Forensics intake form to ...

  • Question

Virtual agent live chat report

Any OOB dashboard that captures all the Virtual agent  conversation /  AI Search results usage?

  • Question
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