How to configure body in an email from toggle bar on any form?

Uday16
Tera Contributor

Hi All,

We are trying to add a footer on the email while sending a mail through toggle bar option on top of the form. If there is any way we can configure the same, please guide.

 

Thanks.

3 REPLIES 3

Michael Jones -
Giga Sage

You can create a new template to override the default template. 

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/notification/task/t_C...

You can use the same types of things in these templates as other email templates, such as variables and mail scripts. 

If this was helpful, or correct, please be kind and remember to click appropriately! 

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

sravani94
Tera Contributor

How to set value i.e; (Status Value) in body in in an email template from toggle bar on incident ?

sravani94
Tera Contributor

How to set value i.e; (Status Value) in body in in an email template from toggle bar on incident ?