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How to Configure hardware normalization in HAM

AA66
Tera Contributor

‎12-18-2022 11:54 PM

Hi ,

 

Can you please tell me how to configure Hardware asset management and also features

1. Hardware Normalization 

   2. Asset Lifecycle Automation

   3. Hardware Asset Dashboard

  4. Mobile Asset Inventory Audit

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5 REPLIES 5

Community Alums
Not applicable

‎12-19-2022 12:04 AM

Hi @AA66 ,

This Blog should help you :

https://www.servicenow.com/community/itam-blog/what-is-hardware-normalization/ba-p/2285107

Asset life cycle automation

Hardware Asset dashboard

https://www.youtube.com/watch?v=HaEyfTzAy1c

 

 

 

 

How to do a Stockroom Audit using the Mobile Agent for HAM Pro | ServiceNow Tutorials
How to do a Stockroom Audit using the Mobile Agent for HAM Pro | ServiceNow Tutorials
youtube.com/watch?v=HaEyfTzAy1c
In this ServiceNow Tutorial, Sandeep Babber gives a demo on how to do a stockroom audit using the mobile agent for Hardware Asset Management Pro (HAM Pro). The ServiceNow® Hardware Asset Management application is a licensable application that on activation provides advanced workflow, automation ...
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AA66
Tera Contributor

‎12-19-2022 11:06 PM

Hi Sandeep,

 

I have already installed Hardware Asset management Plugin, but still i am not able use hardware normalization functionality 

AA66_0-1671519983765.png

I am not able to see Normalization Tab here

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Community Alums
Not applicable
In response to AA66

‎12-19-2022 11:13 PM

Hi @AA66 ,

You need to activate The Hardware Model Normalization (com.sn_hwnorm) plugin.

 

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AA66
Tera Contributor

‎12-20-2022 09:40 PM

I am not able to find that (com.sn_hwnorm) plugin in my PDI

 

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