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How to configure Lead time concept in Change Management.

SakibAli
Tera Contributor

‎09-18-2024 03:19 AM

Hello All,

I want to set the lead time policy for Change module. Can anyone please help me with it.


Thanks.

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7 REPLIES 7

drizztn
Mega Contributor

‎09-20-2024 01:17 AM

Have you found the solution to your problem now?

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drizztn
Mega Contributor
In response to drizztn

‎09-23-2024 02:31 AM

https://frenzypride.blogspot.com/ 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-20-2024 01:27 AM

Hi @SakibAli 

OOTB in risk conditions SN use the lead time:

 

AGLearnNGrow_0-1726820911731.png

 

 

Also in one of my project, we create a new system property and use that property to check the lead time.

 

https://www.servicenow.com/community/itsm-articles/change-management-lead-times/ta-p/2299624

 

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yash_mody
Tera Contributor
In response to Dr Atul G- LNG

‎03-25-2025 06:44 AM

Can you help with the property details? What did you create and how did you map it later?

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