How to configure preview layout in custom list view of a table?

Pranshu3
Tera Expert

Hi all,

In 'Demand Workbench', we have a custom list view of demands named 'Workbench'.
In general, the preview of default list record can be configured by customizing 'sys_popup' view on form layout
find_real_file.png

But my requirement is to customize the preview of demand record in 'Workbench' list view.
find_real_file.png

Could you please help me figure out?
Thanks!

1 ACCEPTED SOLUTION

Pranshu3
Tera Expert

Hi, found the solution!

sys_popup is only applicable to the default list view of the table
But when there is a custom 'Workbench' list view of table, we create a form layout 'sys_popup,Workbench' and put in the fields that are expected in the record preview in custom list view.

This works fine!

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

As far as I know there can be only 1 sys_popup view for a table; so you cannot have 2 one for each view of the parent table

Mark āœ… Correct if this solves your issue and also mark šŸ‘ Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Comma separated sys_popup,<custom list view> is the solution.

Hi Pranshu,

So you can create sys_popup,workbench as the new pop up view and show fields specific you want

Is it comma or dot to be used after sys_popup?

Regards

Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Pranshu3
Tera Expert

Hi, found the solution!

sys_popup is only applicable to the default list view of the table
But when there is a custom 'Workbench' list view of table, we create a form layout 'sys_popup,Workbench' and put in the fields that are expected in the record preview in custom list view.

This works fine!