How to convert topic block to topic in virtual agent, although type option is read only?
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10-17-2022 04:39 AM
I have Contextual Search topic block as OOB which is read only. To test that topic block functionality, I duplicated that to my application scope and to do some configuration. But when i tried to change "type" to "Topic" from "Topic Block" It's not happening because the "Type" option is read-only.
I noticed that "Contextual search" as a topic block, it's used in other topics.
But, when i duplicated that into my scope and the new one is not used in any of the topic. Still i am facing to convert this type option
How would i solve this issue?
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