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HOw to convert HTML to plain text in a UI Action

I have a requirement to update the contents of a field from one table to the field of another table if a specific action occurs.  The sending table's field is HTML, the receiving table's field is string. I need to convert the HTML field to plain text...

gjz1 by Giga Expert
  • 15268 Views
  • 5 replies
  • 26 helpfuls

Resolved! How to compare SYS id

Hi all, I am working currently on Inbound action. i need to close the task based on email. The email contains external RITM number and i have a field to store this external RITM number. I am comparing this external RITM number with the field on table...

Sneha Agase by Kilo Contributor
  • 2379 Views
  • 11 replies
  • 1 helpfuls

Resolved! Adding the callers phone number to a link to call on click

I want to be able to add a link next to the caller field on for example the Incident form, so when someone clicks on it the phone call will auto launch in our softphone. I have already proven that if I have a link like this: <a href="tel:5550080148">...

Moedeb by Tera Guru
  • 2521 Views
  • 16 replies
  • 1 helpfuls

Importing Workflow in new instance

hi,I created a Workflow in a demo instance and exported it to xml now my doubt is how to import it into another demo instance.Already in How to move one workflow from one instance to another instance without update sets page Mark have said that using...

Glide ajax passing function arguments

Creating a client script to prevent reassignment of incident on certain condition , with the help of script include. The function in the script include is defined as  isInAssignmentGroupBG:function(assignGrp,user){var gr = new GlideRecord("sys_user_g...

Karan31 by Tera Contributor
  • 3828 Views
  • 5 replies
  • 1 helpfuls

Resolved! Show incidents by current logged in user location

Hi All,   I am trying to filter the incidents by logged in user location, I am trying to use script include and a dynamic filter to achieve this. But i am unable to filter the logged incidents with currenty logged in user location. PFB the details-  ...

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Evan2 by Kilo Guru
  • 2430 Views
  • 8 replies
  • 1 helpfuls

Resolved! Restrict filters and breadcrumbs with fixed queries

Hi Community, I need to add an argument to a Module link type, so I can restrict my user to a specific set of records and he can't see all records by clicking all. However, the filter is set using is (dynamic) Me like this: Manager IS (dynamic) Me OR...

Resolved! How to add Reference Qualifier to Record Producer Variable

Hello: I have a script include which returns a list of Product Model (cmdb_model) sys_ids, and an associated dynamic filter.  I am able to use the dynamic filter to filter a List View.  I've attached the script include and related screenshots.Now, I ...

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Resolved! Change Prefix of Number field

I created a table that extends TASK.  I would like the number to be prefixed with something other than "TASK".  How do I change the prefix of the number attribute?

Time Sheet Portal Column change

Hi everyone, I want to change columns of list in the time sheet portal. For I want to add timecard category and timecard description instead of project time category and resource plan. How can I change these columns ?  Thank you in advance  

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Berati Sahin by Tera Contributor
  • 2292 Views
  • 4 replies
  • 0 helpfuls

Restrict Personalizing Related List views

Hey all,  back again! I have quick easy question for yas.. Can I restrict a users ability to personalize a related list view displayed on the form? Specifically remove the gear icon so they can't add or remove columns on the list view. Thanks in adva...