How to create a button on Service Portal Form page

[shaik_irfan]

Hi,

Can i create a Custom button on Form page beside Save button ?

[Alikutty A]

Hi Shaik,

Is this incident table? You need to go to the UI Actions list on the platform backend and create a new UI action form button on the table just like we do normally

This should come up. Also on the form widget options make sure the disable UI Actions on Form is not checked.

[shaik_irfan]

Ali,

Thanks for the reply. 

Yes it is on Incident form which i am trying to display through Datatype with URL  widget under which the behaviour link i kept as Form, so when the user clicks on the row it navigates to form view on incident form when we scroll down we need to create a button beside Save button as shown in the screenshot. 

Do i still need to create an UI Action from native view for this

[Alikutty A]

Yes you need to create the UI Action on the native view. On the URL you do have the following path

?id=form&table=incident&sys_id=sys_id of incident

[shaik_irfan]

Thank you Last question i create a button now where do i need to place that URL ?

I am not much familiar with portal widgets and i dont see any URL box when click on pencil icon

[Alikutty A]

Were you able to open the record in the incident on portal? If yes I was talking about your current page which was opened. It should have the above mentioned URL in it.