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how to create a global pop-up or flash message for all users

sry
Giga Guru

Hi All,

                    Hope everyone doing great. i have two things required,

1)We are on Calgary version and trying to upgrade to Fuji. on the day of upgrade we would like to let all users know there is a upgrade for tonight and not to login and create records.Thinking to create a pop-up or flash message in instance so that any users login already will know about the upgrade. Is there a way we can display a global pop-up or flash message in calgary. This message should appear when a user logs in or every hour if he already logged in.

2)and also does anyone have idea on what happens to integrations during upgrade. if any emails sent to instance do they queued up and create or update records later? or it completely avoids the emails?

thanks,

sry

1 ACCEPTED SOLUTION

Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

Sorry for the delay, but real life got in the way 😃



Here is the post: It's Now or Never - A hitchhikers guide to ServiceNow and it's universe: Making your own "new Featur...



Feel free to comment if you wonder or got a idea for improvement 😃



//Göran


View solution in original post

13 REPLIES 13

If everyone uses the same homepage when they first log in, you could create a Static HTML block and insert in the top of the page like this:



Capture.PNG



You could even link the text to a KB article



The other option is if your users go to a specific list (like INC, PRB, CHG, etc.) you could create an onLoad client script that pops up an alert if they click on a record. Here I created an onLoad alert for sc_req_item:



Capture.PNG


Hi Matthew,


                                            thank you very much for good advices. I have tried the first scenario and it worked good. is it possible to create a global message something like onload script.



thanks,


srini


Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

I'm doing something simular, but abit more automatic and easier to make happen. Right now I'm just trying to finish the blog post to write how to make it. You can pretty much adapt and easy turn it into what you are after. If nothing goes wrong, It will hit the blog next monday.



It looks something like this :



newsletter.GIF


Hi Goran,


                                        Exactly what i wanted is the one you are doing rightnow. Thank you very much for our reply to my question, will look forward for your update on next monday.   I hope if anyone has already done this, still they can continue post their valuable suggestions.



thanks,


sry


Hi Here is my another finding. after activating "Homepage splash page" plugin i can modify "glide.login.home" property. this will redirect a user when he login to the page you set in the property value.



thanks,


sry