How to create a Hyperlink with the variable type as HTML to a catalog item

[Krika]

Hi All,

I'm trying to create a hyperlink variable with HTML type in a catalog item but I'm facing an issue, while trying in portal it is not displaying as a hyperlink instead the whole box is visible there. Can anybody say what was wrong in that?

 

[Shakeel Shaik]

Hi Krika,

You can add through Rich Text Label .

If my above response is helpful, then Please mark as Correct Answer/Helpful.

Please check and let us know.

Thanks 🙂

[Shakeel Shaik]

Hi @Krika ,

Steps:

1. Variable type - Rich Text Label.

2.

Demo:

 

If my above response is helpful, then Please mark as Correct Answer/Helpful.

Please check and let us know.

Thanks 🙂

[Service_RNow]

Hi @Krika ,

please create macro and widget then macro will work on the backend or widget will work on portal.

Mark my Response as Correct or Helpful, if you find it Appropriate.

[Hitoshi Ozawa · Accepted solution]

Hi Krika,

Not sure about the question. It seems like the variable name is "Application access request" and that's probably what is being displayed.

1. If the question is to show a hyperlink in the annotation, define the variable as below:

 Service Portal

2. If the goal is to show a hyperlink without a entry field, make the field type = "label".

This will just show a hyperlink in service portal.