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03-14-2022 11:37 PM
Hi All,
I'm trying to create a hyperlink variable with HTML type in a catalog item but I'm facing an issue, while trying in portal it is not displaying as a hyperlink instead the whole box is visible there. Can anybody say what was wrong in that?
Solved! Go to Solution.

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03-15-2022 12:12 AM
Hi Krika,
Not sure about the question. It seems like the variable name is "Application access request" and that's probably what is being displayed.
1. If the question is to show a hyperlink in the annotation, define the variable as below:
Service Portal
2. If the goal is to show a hyperlink without a entry field, make the field type = "label".
This will just show a hyperlink in service portal.

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03-15-2022 03:15 AM
Thank you for the valuable information in the solution.