How to create a Multi-Choice DropDown on Incident Form?

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Kilo Contributor

Hi,

I want to create a field on Incident form same as "Is one of" field for selection of multiple dropdown.
Please let me know if its possible?

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7 REPLIES 7

ScienceSoft
Tera Guru

Hi home,

You can use Glide List field. But you need to create a new table and store the options in that table (or use existing one).

home
Kilo Contributor

Is there any other way??
As i dont want to create a table & add any list field on same..

Pls suggest some alternate.

ScienceSoft
Tera Guru

Hi home,

Regular fields on ServiceNow tables support one-to-one relationship, they don't hold one-to-many relationship data. The List type is used for this purpose.

The link below can be helpful for you:

multiple choices

Paul Kunze
Tera Guru

Hello, I had the same question and found a nice way to do it:

1. Create a field of type List

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2. Set the Choice configuration to "Dropdown with --None--"

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3. Add your choices in the Related List at the bottom

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4. Now it can be used on the form as follows:

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And collapsed:

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