How to create a new option called "Mark as Duplicate" in more option on incident form header.

Sachin G K1
Kilo Sage

Hi,

 

How to create a new option called "Mark as Duplicate" in more option on incident form header.

 

SachinGK1_0-1699606299679.png

 

 

Thanks in advance

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Sachin G K1 

I don't think you can add any button etc there.

We as admins don't have access from where it's configured

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Sachin G K1 

I don't think you can add any button etc there.

We as admins don't have access from where it's configured

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

There is similar thread(https://www.servicenow.com/community/developer-forum/how-to-create-a-new-option-called-quot-mark-as-...) and solution is provided. I am not sure how to go with this solution

@Sachin G K1 

that link uses DOM manipulation which is not recommended.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

ok ankur, thanks