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11-10-2023 12:52 AM
Hi,
How to create a new option called "Mark as Duplicate" in more option on incident form header.
Thanks in advance
Solved! Go to Solution.
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11-10-2023 03:18 AM
I don't think you can add any button etc there.
We as admins don't have access from where it's configured
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-10-2023 03:18 AM
I don't think you can add any button etc there.
We as admins don't have access from where it's configured
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-10-2023 06:13 AM
There is similar thread(https://www.servicenow.com/community/developer-forum/how-to-create-a-new-option-called-quot-mark-as-...) and solution is provided. I am not sure how to go with this solution
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11-10-2023 06:15 AM
that link uses DOM manipulation which is not recommended.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-10-2023 07:24 AM
ok ankur, thanks