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‎11-27-2015 08:38 AM
Hello everyone, I would like to know if someone has already created an incident via REST API?, what I am actually trying to do is to create a Facility Request(Facilites request plugin), but maybe knowing how to create an incident would give me a guideline and help me in order to create a facility request or even better if some knows how to create a faciliy request via REST I would appreciate it! thank you!
Solved! Go to Solution.
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‎11-27-2015 08:52 AM
Hi Jose,
Approach is mentioned here:
Getting Started with REST - ServiceNow Wiki
Use a POST request to create a new record.POST https://instance.service-now.com/api/now/v1/table/incident
Any issues - add to this thread and assistance will follow shortly..
Best Regards
Tony
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‎06-16-2021 12:49 PM
This post is 6yo, on those times ServiceNow was simple. But those times are gone.
The nearest documentation to the original link that I could find is: HERE
Sadly I still struggling with a simple rest api query to open a ticket. Super easy in other ticket systems. not so easy on servicenow.