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04-21-2022 05:26 AM
Dear all,
We have an existing interactive filter for incident state as below,
the filter shows the reports based on the states selection. In a same way I need to have filters for the business service, In the form we have global and local checkboxes.
In the interactive filters we wants fields like below:
Global
Local
For example: If "Global" is selected it should show only global services
If "Local" is selected it should show only local services.
Please help me to create interactive filters based on checkboxes.
Appreciate your help!
Thanks
Best Regards,
Solved! Go to Solution.
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Scripting and Coding
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04-28-2022 11:40 PM
Looks like global field is not of choice list type.
Use boolean if the field is of type checkbox.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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04-28-2022 05:04 AM
Hi udhya
Did you tried anything so far? you can simply replicate the same thing that is configured for incident state.
Sample:
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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04-28-2022 05:39 AM
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04-28-2022 11:40 PM