How to create Request, Req Item and Catalog Task from Excel Sheet records instead of Catalog Item?

VIKAS45
Tera Guru

How to create Request, Req Item and Catalog Task from Excel Sheet records instead of Catalog Item?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @VIKAS45 

 

It is not that easy , you need to parse the excel sheet and then map it with the Request Item. 

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Dr. Atul G. - Learn N Grow Together
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Harish KM
Kilo Patron
Kilo Patron

Hi @VIKAS45 how is the excel sheet coming to ServiceNow? Via email? You need to parse the excel file and then do the logic, 

Refer below example on how to parse

https://www.servicenow.com/community/developer-articles/parsing-the-excel-sheet-data-use-the-data-in...

Regards
Harish